CVE-2025-11456

Critical

Published: 21/11/2025(UTC)Translated: 05/08/2026(UTC)NVD NIST

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This allows unauthenticated attackers to upload arbitrary files on the server, potentially leading to remote code execution.

Risk Assessment

The risk includes remote code execution on the server, potentially leading to full site compromise, data theft, or malware distribution.

Recommendation

Immediately update the plugin to a patched version and restrict file upload capabilities to trusted users only.

Original NVD description (English source)

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.