CVE-2025-10039
MediumCVSS 4.3Exploitation Probability (EPSS)
Low risk20th percentile - higher than 20% of all known CVEs
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
Risk Assessment
Unauthorized access to support tickets may expose sensitive information and breach confidentiality.
Recommendation
Update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to a version newer than 3.2.9 that fixes this vulnerability.
Other vulnerabilities in ELEX WordPress HelpDesk & Customer Ticketing System
See all- CVE-2025-11456Critical
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This allows unauthenticated attackers to upload arbitrary files on the server, potentially leading to remote code execution.
- CVE-2026-48964High
There is a SQL Injection vulnerability in ELEX WordPress HelpDesk and Customer Ticketing System versions up to 3.3.6. An attacker can exploit this flaw to execute unauthorized queries against the database.
- CVE-2025-12169Medium
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'wp_ajax_eh_crm_settings_empty_scheduled_actions' AJAX Action in all versions up to, and including, 3.3.0. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the scheduled triggers option.
- CVE-2025-12085Medium
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.
- CVE-2025-12023Medium
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.
- CVE-2025-12022Medium
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.
Original NVD description (English source)
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS