CVE-2017-11512
HighSummary
ManageEngine ServiceDesk version 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can exploit this vulnerability to download arbitrary files.
Risk Assessment
This vulnerability could lead to the leakage of sensitive data, posing a serious threat to the organization's security.
Recommendation
It is recommended to update ManageEngine ServiceDesk to the latest version to mitigate this vulnerability and implement additional security measures to restrict access to critical resources.
Other vulnerabilities in ManageEngine ServiceDesk 9.3.9328
Original NVD description (English source)
The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS

