CVE-2017-11511

High

Published: 08/11/2017(UTC)Translated: 15/06/2026(UTC)NVD NIST

Summary

ManageEngine ServiceDesk version 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can exploit this vulnerability to download arbitrary files.

Risk Assessment

This vulnerability may lead to the leakage of sensitive data, posing a serious threat to the organization's security.

Recommendation

It is recommended to update ManageEngine ServiceDesk to the latest version to mitigate this vulnerability and implement additional security measures to restrict access to critical files.

Other vulnerabilities in ManageEngine ServiceDesk 9.3.9328

CVE-2017-11512High
ManageEngine ServiceDesk version 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the download-snapshot URL. An unauthenticated remote attacker can exploit this vulnerability to download arbitrary files.

Original NVD description (English source)

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

Vulnerability data from NVD (NIST) · CISA KEV · EPSS