Terms of Service

1. General provisions

These Terms define the rules for using the Secvalis vulnerability management platform (the "Service") provided by SYSDEVOPS.EU Jarosław Karsznia, ul. Zbożowa 5/34, 81-020 Gdynia, Poland, Tax ID (NIP): 5871592779 (the "Provider").

The Service is addressed exclusively to entrepreneurs (natural persons, legal persons and organizational units without legal personality) who use the Service for purposes directly related to their business or professional activity. The Provider does not offer the Service to consumers.

2. Definitions

Service — the SaaS application for monitoring software vulnerabilities (CVE). Account — the organizational space created at registration. User — an entrepreneur within the meaning of Art. 43¹ of the Polish Civil Code (including a natural person running a sole proprietorship, provided that using the Service has a professional character for them) who has created an Account on the Platform. Trial — a free evaluation period of the Service.

3. Technical requirements

Using the Service requires meeting the following technical requirements: access to the Internet, a correctly configured web browser supporting cookies and the HTML5 standard (e.g. Chrome, Firefox, Edge, Safari in current versions), and an active email account.

4. Registration and account

Using the Service requires creating an Account and accepting these Terms. By concluding the agreement, the User declares that using the Service has a professional character for them (it is directly related to their business activity). The User is responsible for keeping their credentials confidential and for activity performed under their Account.

5. Trial period

New accounts start with a free trial period. After the trial ends, continued use requires a paid plan. The Provider may change the trial length; the current length is shown during registration.

6. Payments

Paid plans are currently handled individually — after the trial, the Provider arranges billing (a VAT invoice) directly with the customer. As an entrepreneur, the User agrees to receive invoices electronically. Self-service online payment may be introduced later; if so, the applicable rules will be described in these Terms before launch.

7. User obligations

The User shall not use the Service unlawfully, attempt to disrupt its operation, circumvent access limits, or create accounts in an automated/abusive manner. The Provider may apply anti-abuse safeguards (see the Privacy Policy).

8. Confidentiality

Data the User provides to the Service in connection with vulnerability monitoring (e.g. machine names, installed package versions) may constitute the User's business secret. The Provider processes such data solely to deliver the Service, does not disclose it to unauthorized third parties, and applies technical and organizational measures to protect it. Reports and data exports (PDF/CSV) are generated for the User and remain under their control.

9. Intellectual property

All intellectual property rights to the Secvalis platform — including the software, source code, scripts (including the audit script), interface design, trademarks, and training/informational materials — belong exclusively to the Provider. Using the Service does not grant the User any copyright or license to the Platform, other than the right to use it as intended for the duration of the agreement. In particular, copying, modifying or decompiling the Platform's software without the Provider's consent is prohibited.

10. Liability

The Service provides vulnerability information (CVE) for support purposes only and does not replace the User's own security assessment. The Provider does not guarantee detection of all vulnerabilities. To the maximum extent permitted by law, the Provider's liability arising from the Service (including for actual damage and lost profits) is excluded, and where exclusion is not possible — it is limited to the total amount of fees paid by the User to the Provider in the 3 months preceding the occurrence of the damage.

11. Complaints procedure

The User may submit complaints about the operation of the Service to: support@secvalis.eu. A complaint should contain a description of the problem and data identifying the Account. The Provider examines the complaint within 14 days of receiving it and informs the User of the outcome electronically.

12. Personal data

Personal data is processed under the Privacy Policy.

13. Termination

The User may delete their Account at any time. The Provider may suspend or terminate access in case of a material breach of these Terms.

14. Changes and final provisions

The Provider may amend these Terms for important reasons, in particular: a change in the law, a technical or functional modification of the Platform, a change in the scope or method of providing the Service, or a change in pricing. Users will be informed of material changes at least 14 days before they take effect (e.g. by email or a notice in the application). Polish law applies. Disputes are resolved by the court competent for the Provider's seat.

Contact: support@secvalis.eu