CVE-2026-72595
HighCVSS 8.1Exploitation Probability (EPSS)
Low risk10th percentile - higher than 10% of all known CVEs
Summary
A vulnerability in BadChoice Handesk (as of 2026-07-10) allows any authenticated agent to update tickets belonging to other teams via TicketsController@update. No authorization or team-scoped check is performed.
Risk Assessment
The organization is exposed to modification, escalation, or corruption of tickets across teams, potentially disrupting operations and confidentiality.
Recommendation
Add authorization and team-scoped ownership checks to TicketsController@update and consider updating the system.
Original NVD description (English source)
A broken access control vulnerability in BadChoice Handesk as of 2026-07-10 allows any authenticated agent to update ticket records belonging to other teams via the TicketsController@update endpoint. The endpoint calls no authorize() method and performs no team-scoped ownership check. An attacker with any agent account can modify, escalate, or corrupt tickets assigned to other teams.