CVE-2026-6377
HighCVSS 7.5Exploitation Probability (EPSS)
Low risk37th percentile - higher than 37% of all known CVEs
Summary
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.
Risk Assessment
An attacker can read or write files outside the application directory, potentially leading to disclosure of sensitive data or further system compromise.
Recommendation
Upgrade CSM to version 8.0.3 or later, which includes the fix.
Other vulnerabilities in CSM (Customer Service Management)
Original NVD description (English source)
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS

