CVE Catalog

CVE-2026-44707

MediumCVSS 6.8
Published: Updated: Translated: NVD NIST

Exploitation Probability (EPSS)

Low risk
0.34%

27th percentile - higher than 27% of all known CVEs

Summary

Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Google OAuth (or another OmniAuth provider), the OAuth flow silently confirmed the existing account without invalidating the attacker's pre-set credentials. The attacker could then continue to log in with the password they had originally chosen and access any data the victim subsequently entered into the dashboard, including PII, API keys, and other sensitive information. This vulnerability is fixed in 4.13.0.

Risk Assessment

The risk is the potential for an attacker to take over a user's account, leading to theft of personal data, API keys, and other sensitive information, as well as unauthorized actions on behalf of the victim.

Recommendation

It is recommended to immediately update Chatwoot to version 4.13.0 or later and enforce email confirmation before account activation.

Other vulnerabilities in Chatwoot

See all
Original NVD description (English source)

Chatwoot is a customer engagement suite. From 2.14.0 to before 4.13.0, a Pre-Account Takeover (Pre-ATO) vulnerability existed in Chatwoot's authentication flow. Because email confirmation was not enforced before an account became usable, an attacker could pre-register an email address they did not own and set a password. If the legitimate owner of that email later signed in to Chatwoot using Google OAuth (or another OmniAuth provider), the OAuth flow silently confirmed the existing account without invalidating the attacker's pre-set credentials. The attacker could then continue to log in with the password they had originally chosen and access any data the victim subsequently entered into the dashboard, including PII, API keys, and other sensitive information. This vulnerability is fixed in 4.13.0.

Vulnerability data from NVD (NIST) · CISA KEV · EPSS