CVE-2026-40591
HighSummary
FreeScout to darmowy, samodzielnie hostowany system pomocy technicznej i wspólnej skrzynki pocztowej. W wersjach przed 1.8.214 proces tworzenia rozmowy telefonicznej akceptował wartości kontrolowane przez atakującego, co pozwalało na powiązanie rozmowy z ukrytym klientem z innej skrzynki pocztowej.
Risk Assessment
Niskoprawny agent mógłby uzyskać dostęp do danych klientów z innych skrzynek pocztowych, co stwarza ryzyko wycieku informacji i naruszenia prywatności klientów.
Recommendation
Zaleca się aktualizację do wersji 1.8.214 lub nowszej, aby usunąć tę podatność oraz wprowadzenie dodatkowych kontroli dostępu do danych klientów.
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Original NVD description (English source)
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled `customer_id`, `name`, `to_email`, and `phone` values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility. As a result, a low-privileged agent who can create a phone conversation in Mailbox A can bind the new Mailbox A phone conversation to a hidden customer from Mailbox B and add a new alias email to that hidden customer record by supplying `to_email`. Version 1.8.214 fixes the vulnerability.

