CVE-2026-40498
CriticalSummary
FreeScout to darmowy, samodzielnie hostowany system pomocy technicznej i wspólnej skrzynki pocztowej. W wersjach przed 1.8.213, nieautoryzowany atakujący może uzyskać dostęp do narzędzi diagnostycznych i systemowych, które powinny być zastrzeżone dla administratorów, co prowadzi do ujawnienia wrażliwych informacji o serwerze oraz możliwości wyczerpania zasobów.
Risk Assessment
Dostęp do tych punktów końcowych może prowadzić do ujawnienia informacji o pełnej ścieżce, identyfikatorach procesów oraz umożliwić ataki typu DoS poprzez wielokrotne uruchamianie ciężkich zadań w tle bez ograniczeń prędkości. To stwarza poważne ryzyko dla stabilności i bezpieczeństwa systemu.
Recommendation
Zaleca się aktualizację do wersji 1.8.213 lub nowszej, aby zlikwidować tę podatność. Dodatkowo, warto wprowadzić ograniczenia prędkości na punktach końcowych, aby zapobiec automatycznemu wyczerpywaniu zasobów.
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Original NVD description (English source)
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can access diagnostic and system tools that should be restricted to administrators. The /system/cron endpoint relies on a static MD5 hash derived from the APP_KEY, which is exposed in the response and logs. Accessing these endpoints reveals sensitive server information (Full Path Disclosure), process IDs, and allows for Resource Exhaustion (DoS) by triggering heavy background tasks repeatedly without any rate limiting. The cron hash is generated using md5(APP_KEY . 'web_cron_hash'). Since this hash is often transmitted via GET requests, it is susceptible to exposure in server logs, browser history, and proxy logs. Furthermore, the lack of rate limiting on these endpoints allows for automated resource exhaustion (DoS) and brute-force attempts. Version 1.8.213 fixes the issue.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS

