CVE-2026-34724
HighCVSS 7.2Exploitation Probability (EPSS)
Low risk18th percentile - higher than 18% of all known CVEs
Summary
Zammad before version 7.0.1 has a server-side template injection (SSTI) vulnerability leading to remote code execution (RCE) via the AI Agent. Impact is limited to environments where an attacker can control type_enrichment_data (typically high-privilege administrative configuration).
Risk Assessment
The risk is remote code execution by an attacker with administrative privileges, potentially leading to full system compromise.
Recommendation
Immediately upgrade Zammad to version 7.0.1 or later.
Other vulnerabilities in Zammad
See all- CVE-2017-6081High
A CSRF issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. An attacker can exploit this vulnerability by sending cross-domain requests directly to the REST API for users with a valid session cookie.
- CVE-2017-6080Critical
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involving HTTP Access-Control headers. An attacker can send cross-domain requests directly to the REST API for users with a valid session cookie and receive the result.
- CVE-2017-5619Critical
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1 that allows attackers to login using the hashed password instead of the valid password string.
- CVE-2026-13229High
Zammad 7.1.0 contains an authenticated improper authorization vulnerability in the ticket article attachment cloning endpoint.
- CVE-2026-34837Medium
Zammad prior to version 7.0.1 contains an authorization failure in the REST endpoint POST /api/v1/ai_assistance/text_tools/:id. Context data (e.g., a group or organization) supplied for use in the AI prompt were not checked for accessibility by the current user, leading to unauthorized data being used in the prompt.
- CVE-2026-34782Medium
In Zammad, a web-based open source helpdesk system, prior to versions 7.0.1 and 6.5.4, the REST endpoint POST /api/v1/ai_assistance/text_tools/:id did not check if a user is privileged to use the text tool, allowing its use in all situations without proper authorization.
- CVE-2026-34723High
Zammad before versions 7.0.1 and 6.5.4 allows unauthenticated attackers to access the 'getting started' endpoint, which exposes sensitive internal entity data even after system setup is complete.
- CVE-2026-34722Medium
In Zammad, a web-based open source helpdesk system, prior to versions 7.0.1 and 6.5.4, the endpoint used for ticket creation was missing authorization when the parameter for adding links was used, allowing unauthorized ticket creation with links.
- CVE-2026-34721Medium
CSRF vulnerability in Zammad prior to 7.0.1 and 6.5.4. OAuth callback endpoints for Microsoft, Google, and Facebook do not validate a CSRF state parameter.
- CVE-2026-34720Medium
SSO mechanism vulnerability in Zammad prior to 7.0.1 and 6.5.4. The system did not verify the header originates from a trusted SSO proxy/gateway before applying actions.
Original NVD description (English source)
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a server-side template injection vulnerability which leads to RCE via AI Agent exists. Impact is limited to environments where an attacker can control or influence type_enrichment_data (typically high-privilege administrative configuration). This vulnerability is fixed in 7.0.1.