CVE-2026-20362
HighCVSS 7.2Summary
A vulnerability in the web-based management interface of Cisco Finesse is due to improper input validation for specific HTTP requests. An unauthenticated, remote attacker could send a crafted HTTP request to conduct server-side request forgery (SSRF) attacks. A successful exploit could allow the attacker to obtain limited sensitive information for services associated with the affected device.
Risk Assessment
The vulnerability can be exploited without authentication, increasing the risk of unauthorized access to information about internal services. This may lead to data exposure and further reconnaissance of the infrastructure.
Recommendation
Install the available security updates for Cisco Finesse as soon as possible. Until patches are applied, restrict access to the management interface from untrusted networks.
Other vulnerabilities in Cisco Finesse
See all- CVE-2016-1373High
The gadgets-integration API in Cisco Finesse versions 8.5(1) through 11.0(1) is vulnerable to server-side request forgery (SSRF) attacks via a crafted request. An attacker can exploit this vulnerability to conduct unauthorized requests to the server.
- CVE-2026-20175Medium
A vulnerability in Cisco Finesse could allow an unauthenticated, remote attacker to load arbitrary files from remote locations into an active user session, possibly leading to browser-based attacks. This is due to insufficient validation of user-supplied input for HTTP requests.
Original NVD description (English source)
A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated with the affected device.
Vulnerability data from NVD (NIST) · CISA KEV · EPSS