CVE-2026-14197

LowCVSS 3.8

Published: 01/08/2026(UTC)Updated: 05/08/2026(UTC)Translated: 01/08/2026(UTC)NVD NIST

Exploitation Probability (EPSS)

Low risk

0.13%

3th percentile - higher than 3% of all known CVEs

Summary

The Fluent Support WordPress plugin before version 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer. A restricted support agent can change the assigned customer of any ticket in the system, including tickets outside their granted scope.

Risk Assessment

Risk of confidentiality and integrity breach of support tickets, and potential disclosure of customer data.

Recommendation

Update the Fluent Support plugin to version 2.3.1 or later.

Original NVD description (English source)

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.