CVE Catalog

CVE-2025-14581

MediumCVSS 4.3
Published: Updated: Translated: NVD NIST

Exploitation Probability (EPSS)

Low risk
0.25%

15th percentile - higher than 15% of all known CVEs

Summary

The HAPPY – Helpdesk Support Ticket System plugin for WordPress up to version 1.0.9 is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action. Authenticated attackers with Subscriber-level access can submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter.

Risk Assessment

The risk includes unauthorized intervention in support tickets, which could lead to confidentiality or integrity breaches.

Recommendation

It is recommended to update the plugin to the latest version and review user role permissions.

Related vulnerabilities

Original NVD description (English source)

The HAPPY – Helpdesk Support Ticket System plugin for WordPress is vulnerable to authorization bypass due to a missing capability check on the 'submit_form_reply' AJAX action in all versions up to, and including, 1.0.9. This makes it possible for authenticated attackers, with Subscriber-level access and above, to submit replies to arbitrary support tickets by manipulating the 'happy_topic_id' parameter, regardless of whether they are the ticket owner or have been assigned to the ticket.

Vulnerability data from NVD (NIST) · CISA KEV · EPSS