CVE Catalog

CVE-2025-10054

MediumCVSS 4.3
Published: Updated: Translated: NVD NIST

Exploitation Probability (EPSS)

Low risk
0.28%

19th percentile - higher than 19% of all known CVEs

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to and including 3.3.1. This allows authenticated attackers with Subscriber-level access and above to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Risk Assessment

Attackers can remove privileges of administrators or other key users, potentially leading to system disruption or privilege escalation.

Recommendation

Update the plugin to the latest version and restrict subscriber-level permissions. Also monitor user role changes.

Related vulnerabilities

Original NVD description (English source)

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

Vulnerability data from NVD (NIST) · CISA KEV · EPSS