CVE-2018-7194

MediumCVSS 4.9

Published: 27/03/2018(UTC)Updated: 10/07/2026(UTC)Translated: 14/07/2026(UTC)NVD NIST

Exploitation Probability (EPSS)

Elevated risk

1.31%

67th percentile - higher than 67% of all known CVEs

Summary

An integer format vulnerability in the ticket number generator in Enhancesoft osTicket before 1.10.2 allows remote attackers to cause a denial-of-service (preventing the creation of new tickets) via a large number of digits in the ticket number format setting.

Risk Assessment

An attacker can block the creation of new tickets in the helpdesk system, leading to disruption of customer support and potential financial losses.

Recommendation

Immediately upgrade osTicket to version 1.10.2 or later, which includes a fix for this vulnerability.

Original NVD description (English source)

Integer format vulnerability in the ticket number generator in Enhancesoft osTicket before 1.10.2 allows remote attackers to cause a denial-of-service (preventing the creation of new tickets) via a large number of digits in the ticket number format setting.