CVE Catalog

CVE-2017-15864

High
Published: Translated: NVD NIST

Summary

In the Agent Frontend in Open Ticket Request System (OTRS) versions 3.3.x through 3.3.18, a crafted URL can be used to gain information such as database user and password.

Risk Assessment

The organization may be exposed to the disclosure of sensitive data, potentially leading to unauthorized access to the database.

Recommendation

It is recommended to update OTRS to the latest version to mitigate the risk associated with this vulnerability.

Related vulnerabilities

Original NVD description (English source)

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

Vulnerability data from NVD (NIST) · CISA KEV · EPSS