CVE-2002-0931
HighSummary
MyHelpDesk 20020509 and possibly other versions have cross-site scripting vulnerabilities that allow remote attackers to execute scripts as other users. The attack can be carried out through parameters such as Title or Description when a new ticket is created by a support assistant.
Risk Assessment
This vulnerability may lead to session hijacking and unauthorized actions on behalf of other users, posing a serious threat to data security within the organization.
Recommendation
It is recommended to update MyHelpDesk to the latest version and implement appropriate input sanitization filters to minimize the risk of XSS attacks.
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Original NVD description (English source)
Cross-site scripting vulnerabilities in MyHelpDesk 20020509, and possibly other versions, allows remote attackers to execute script as other users via a (1) Title or (2) Description when a new ticket is created by a support assistant, via the "id" parameter to the index.php script with the (3) tickettime, (4) ticketfiles, or (5) updateticketlog operations, or (6) via the update section when a ticket is edited.

